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.ca is the authority of domain space for Canadians.

Introduction to CIRA's Dispute Resolution Policy (CDRP)

CIRA's dispute resolution process is a mechanism through which individuals and businesses that meet CIRA's Canadian Presence Requirements can obtain quick, out-of-court arbitrations at relatively low cost for clear-cut cases of bad faith registration of dot-ca domain names.

CIRA established this process to provide an alternative mechanism to that of the court system for those seeking to obtain the transfer or cancellation of dot-ca domain names they believe were registered in bad faith by other parties.

The CIRA Domain Name Dispute Resolution Policy describes the nature of the dispute resolution process, the requirements for those who wish to initiate a proceeding, and the types of bad faith registrations covered; and sets out the procedures to initiate and respond to a proceeding.

To initiate a proceeding through CIRA's dispute resolution process, you must submit your complaint to one of CIRA's independent service providers. CIRA appoints these service providers to administer the dispute resolution proceedings.

CIRA has appointed the following two firms as dispute resolution service providers:

British Columbia International Commercial Arbitration Centre (BCICAC)
Suite 500 - 1311 Howe Street
Vancouver, BC, V6Z 2P3
Phone: (604) 684-2821
Fax: (604) 684-2825
Web site: www.bcicac.com
E-Mail: info@bcicac.com

Resolution Canada Inc.
85 Curlew Drive
Suite #107
Don Mills, Ontario, M3A 2P8
Phone: (416) 447-0035
Fax: (416) 447-6447
Web site: www.resolutioncanada.ca
Email: info@resolutioncanada.ca

The service provider will appoint a panel to review material submitted both by the complainant and the Registrant and will rule on the transfer or cancellation of a domain name registration.

CIRA abides by panel decisions and transfers or cancels domain name registrations, as permitted by the Registrant Agreement with the Registrant. The Registrant may not cancel or transfer a domain name registration while a proceeding is underway.

Documents
Registration Information Access Rules and Procedures
Request for Disclosure of Registrant Information – Rules and Procedures
Request for Disclosure of Registrant Information for Law Enforcement – Rules and Procedures
CIRA Domain Name Dispute Resolution Rules
CIRA Domain Name Dispute Resolution Policy

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